FlowDialer™ - Revolutionize Your Call Center

FlowDialer™ Call Center

Elevate Your Call Center with FlowDialer's™ Hosted Contact Center Solution

Transform your call center operations with FlowDialer’s™ Hosted Contact Center, powered by CCS. Benefit from top-tier VICIDial experts and a cloud-based solution that ensures increased contact rates, exceptional call quality, and a remarkable 99.999% average uptime. Seamlessly integrate advanced features and experience unparalleled efficiency, all while leaving the technicalities to us.
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FlowDialer™: Experience Seamless Operation and Enhanced Call Management

FlowDialer™ comes equipped with an array of advanced features designed to streamline your contact center operations and elevate your call management capabilities. With industry-leading tools like SMS API, answering machine detection, predictive dialing, and built-in quality assurance, your call center will experience enhanced efficiency, real-time reporting, and the ability to engage customers effectively. Elevate your customer interactions, maximize agent productivity, and achieve optimal performance with FlowDialer™.

Call Dispositions

Streamline call management with rapid hang-ups and one-key dispositioning.

Integrated Softphone

Effortless communication via built-in softphone, no added software or setup required.

Pause Code Tracking

Monitor agent pauses and screen times to ensure optimal call handling.

Custom Web Pops

Empower agents with external info access through personalized pop-ups.

Dynamic HTML Scripting

Craft tailored fields in the CCS agent interface with easy configuration.

Comprehensive Call Tracking

Reporting and recording for inbound, outbound, and manual calls, detailed analytics included.

Agent Chat

Direct agent-to-agent and agent-to-manager chatting within the platform.

Custom Data Forms

Create specialized data input forms for crucial business operations.

Agent Lead Search

Effortlessly find past calls, leads, schedule follow-ups, and manage sales pipeline.

Scalable Seat Management

CCS hosts and manages 10k+ global call center seats.

Enhanced Contact Rates

Gain 20% more contact rates with CCS Managed Contact Center.

Reduced Carrier Costs

Utilize our licensed carrier status and network for cost savings.

Hosted Contact Center

24/7 optimal cloud-based performance and expertise.

SMS API Integration

Efficient, reliable communication with our API.

Ringless Voicemail Detection

Enhanced campaign efficiency and agent productivity.

Predictive Dialing Excellence

Maintain momentum with versatile predictive dialing solutions.

Real-Time Agent Reporting

Optimize performance with call completion and agent efficiency insights, reducing costs.

Call Recordings

Efficiently transcribe and index uploaded audio/video files with advanced speech-to-text tech.

Live Monitoring

Coach agents discreetly with whisper mode and regain control with barge mode.

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Empowering Your Business with
Cutting-Edge Platforms

Elevate your operations with our suite of innovative platforms designed to enhance lead generation, optimize client engagement, and streamline business processes. Explore a range of tailored solutions to maximize your success.

Aged Leads Marketplace

Access Fresh Aged Leads
AgedLeads.com, an extension of our live lead network LeadVerticals, provides invitation-only access to a large database of TCPA-compliant fresh aged leads.

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Aged Leads Marketplace

Access Fresh Aged Leads
AgedLeads.com, an extension of our live lead network LeadVerticals, provides invitation-only access to a large database of TCPA-compliant fresh aged leads.

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Audience Marketplace

Build Targeted Audiences
Audience.Market is our in-house audience market where our ad ops teams curate and build audiences for our clients. It is an invite-only platform extended to our chosen partners.

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Audience Marketplace

Build Targeted Audiences
Audience.Market is our in-house audience market where our ad ops teams curate and build audiences for our clients. It is an invite-only platform extended to our chosen partners.

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Multi-Channel Communications

Enhance Lead Conversion
Tickleit.com, our collaboration with Helxxx, enables customers to create multi-channel communication-driven follow-up flows to enhance lead conversion.

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Multi-Channel Communications

Enhance Lead Conversion
Tickleit.com, our collaboration with Helxxx, enables customers to create multi-channel communication-driven follow-up flows to enhance lead conversion.

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Consumer Financing

Simplify Consumer Financing
LenderPing.com, a proprietary application, directly connects our customers offering financing to lenders and banks with consumer financing programs.

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Consumer Financing

Simplify Consumer Financing
LenderPing.com, a proprietary application, directly connects our customers offering financing to lenders and banks with consumer financing programs.

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CRM System

Streamline Customer Relationships
SkyLeap.com, our CRM of choice in collaboration with SkyWave, offers flexible automations and workflows for managing customer relationships efficiently.

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CRM System

Streamline Customer Relationships
SkyLeap.com, our CRM of choice in collaboration with SkyWave, offers flexible automations and workflows for managing customer relationships efficiently.

Learn More

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FlowDialer™ - Revolutionize Your Call Center

FlowDialer™ Call Center

Schedule a Demo

Schedule a Demo

Unlock the potential of FlowDialer™ with a personalized demo. Discover how it can revolutionize your lead generation process and elevate your contact center’s performance.

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